After being let down by numerous contractors and large facilities management companies, this GP surgery had fallen behind on its Electrical Installation Condition Report Testing. As part of an NHS funded charity, pressure was put on the surgery staff to get on top of the necessary compliance paperwork. Following a quick chat and site visit, we explained the options for the required testing and provided a quotation the next day. This was quickly accepted and a date was agreed for work to commence. Unfortunately a poor standard of work and maintenance carried out in the building over the years, meant a number of repairs and improvements to keep the installation safe and up to date with current regulations was required. Sensitive to the nature of the business carried out in the building, we organised for the work to take place out of hours to minimize disruption and risk to the general public. On completion, a full certificate was issued to the client via email within 24 hours, to mark conclusion of the work. Since then we have continued to work with the surgery helping to complete a range of work including alarm repairs, improvements to outside lighting and the installation of a new door entry system.